TriNet HR

4 min

This guide walks you through connecting your TriNet HR instance to Bindbee.

Before you begin

You need Admin permissions in your company's TriNet instance, or access shared with you by an admin.

Important: TriNet HR Platform is not the same product as TriNet PEO. This guide is for the TriNet HR Platform, formerly known as Zenefits.

Generating your TriNet API token

Step 1: Open Company Profile, under Admin Apps.

Step 2: Click Custom Integrations.

Step 3: Under Service Users, select Add Token.

Step 4: Configure the permissions you want to grant, then press Save.

Step 5: Click the eye icon to reveal the API token, then copy it.

Step 6: Paste the token into the Bindbee prompt.

Selecting your TriNet domain

Step 7: Select the domain that matches your TriNet API environment:

Domain	Use when
api.zenefits.com	You are on legacy Zenefits API access
api.trinet.com	You are on TriNet API access

If you are unsure, check the URL you use to sign in. An instance still serving `zenefits` in the URL generally maps to the legacy domain. If the first choice fails validation, try the other before raising a ticket.

Step 8: Submit. Bindbee validates the token against the selected domain and begins the first sync once it passes.

Troubleshooting

Symptom	Likely cause
Token validates on one domain but not the other	The wrong API environment was selected. Switch between api.zenefits.com and api.trinet.com
The API is returning partial data	The required scopes were not granted during authorization