Integrations
HRIS
UKG Pro
5 min
this guide provides a step by step process to retrieve the customer api key and create a service user in ukg pro for completing the authorisation it's essential to have administrator access to the company's ukg pro instance or have shared access retrieving the ukg pro customer api key step 1 log into ukg pro and search for " service account administration " in the top right corner step 2 copy the customer api key located under the header step 3 paste the copied customer api key into bindbee magic link creating a service account step 4 navigate to the service account administration page and select "+ add" in the top right corner step 5 input the username and email of your ukg pro admin's account remember to note down the username for future use step 6 scroll down to the web service section and enable the "view employee person details" option this step is mandatory step 7 depending on the use case, add the necessary permissions these may include employee pay statement, employee employment information, pto plan integration, company configuration integration, payroll integration, personnel integration, employee job history details, and employee compensation details step 8 click on save a new password will appear store this password securely step 9 enter the ukg pro service account credentials into bindbee magic link and click submit use the username of your admin service user and the newly generated password finding the ukg web service domain step 10 in the search bar, look for web services step 11 identify your subdomain from any of the urls on this page the subdomain is the text after http // and before " ultipro" if the url is https //service4 ultipro com/xxxabcs login https //service4 ultipro com/xxxabcs login , then "service4" is the subdomain enter the ukg web services url (part 1) into the bindbee magic link step ensure to only enter the part after https // and before the dot ( ) step 12 identify your top level domain for instance, if the url is https //service4 ultipro com/xxxabcs login https //service4 ultipro com/xxxabcs login , then the top level domain is "ultipro com" after completing these steps, the screen should resemble the following