Can I give my customer read-only access to logs?

No. We don't offer read-only dashboard or log access for your end customers, for data security reasons. Dashboard access is for your own team, and anyone you add to your organization can see logs for all of your connectors, not just one customer's.

What you can share instead

You can show your customer the state of their connection inside your own product:

• Sync status and timing: Get Connectors returns the connector's status, sync_status, last and next sync times, and sync progress. Filter by the origin_id you set for that customer.

• Sync events: the connector_sync_started, connector_synced and connector_sync_error webhooks tell you when a sync starts, finishes or fails, including the error summary.

• Specific requests: if your customer's IT team wants to validate what we call in their system, contact us and we'll share which API endpoints the integration uses.